Re: Re: Re: Problems with Tirerack?

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Posted by John McDermon on November 26, 1997 at 10:55:45:

In Reply to: Re: Re: Problems with Tirerack? posted by robmoz on November 24, 1997 at 18:27:53:

I just placed my first order with Tire Rack last week (4 snows with steel wheels).
I was assured I would have the tires in 5-6 business days. It is now 6 business days
and I called to find out that the order just shipped yesterday, a week after I placed the
order. In today's competetive automated environment there is no excuse for it to take a
a week to ship an order that was "in stock." On top of that it took nearly 15 min of
redialing, jsut to get through to them in the first place. In contrast, Discount tire rang
through the first time every time. Live and learn, in the future it's Discount Tire for me:

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