Re: Defective Michelins

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Posted by carlos on May 25, 1999 at 11:42:47:

In Reply to: Defective Michelins posted by Jim Gordon on May 25, 1999 at 08:26:24:

Get the name and phone# for the Regional Manager
from the service center and contact him. Ultimately
he will make the final decision. When you
contact him be insistent that you want your tire
replaced. I have done this myself when the tire store
wouldn't replace them the regional mgr. stepped in and
authorized the replacement. Michelin is easy to deal with.

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